Manager Position at Stars and Strikes Family Entertainment CenterManager Stars and Strikes Family Entertainment Center is seeking a Manager who is ready to be part of a high-volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse. This position will be directly responsible for meeting and exceeding sales goals, the running of the concourse including bowling and service, creating memorable guest experiences, as well as training and maintaining team members for a variety of positions.Why Join Our Team?We are a family-owned business and consider our team members part of our familyWe equip team members to achieve their career dreams at Stars and Strikes and provide training to do soWith our continued expansion throughout the Southeast, there are many opportunities for advancement within the companyWe encourage team members to have fun while they workWe provide opportunities for all team members to give back to the communityWe are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give BackWhat We're Looking For:1-2 years of management experienceFriendly, outgoing and professional demeanorExperience in Hospitality and/or Food & Beverage is a preferredMust able to work weekends and holidaysCore Competencies:People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest ExperiencesOperations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for HospitalityKey Responsibilities:Ensure a "FUN" atmosphereIdentify & Resolve Issues Impacting Guest ExperienceCleaning of LocationCompliance and Training ValidationOverall Floor Management (bowling, bar and lane service)Additional Duties:Act as Manager on Duty when NeededReport Product/ Service IssuesTimecard ReviewQuality of InventoriesDelivery Check-insPerks We Offer:Health & 401k BenefitsBonusesPaid-Time OffFree bowling, laser tag & gameplay!Stars and Strikes is an Equal Opportunity Employer.
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